“Solve People’s Problems, Answer Their Questions, Evoke Emotion Carefully, and Entertain Them in the Process.”
The Personal and Professional Home of Kevin Mullett
I discover, test, and disseminate information on trends in digital marketing for clients, developers, conference audiences, and occasionally news media outlets. My job is helping businesses understand local and multi-location SEO, business listings, social media, online reputation management, and how design impacts conversion. My passion is photography.
rebooting CSR RESPONSES for client and company
Companies should empower CSR’s to deviate from a script when the response doesn’t fit and clearly the person on the phone knows it.
Speaking Invitations
If you would like to invite me to speak about multi-location or local SEO, business listings, social media management, marketing tools, online reputation management, or other related marketing subjects, please click to reach out to me.